Business Computer Support


Business Computer Support is essential for your business to run smoothly. Wolverhampton IT Services can guarantee a cost effective solution to your Computer Support requirements.

Business Computer Support

Business Computer Support Wolverhampton

We  always give our Business Contract customers a priority service.  In the event that a  problem  should arise, we will connect to your machine(s) in the most timely fashion possible. With this in mind we will attempt to solve most of your computer issues remotely. A Microsoft Certified Professional is on hand to help you get back up and running as quickly as possible. By the same token all site visits will always be carried out at your convenience. As a result providing you with the best service possible.

Business Computer Support Packages

Our packages can be tailored to suit your requirements and are available with different options. To demonstrate, please see below:

BRONZE Support

  • 1 to 4 Computers
  • 2 Printers
  • Up to 4 users
  • Router
  • Secure Remote Access to all your Computers (25% hourly Discount)
  • Onsite Support (No Call Out Fees)
  • Adding Users, Additional Email Accounts (Free of Charge)
  • Ideal for the Home Office Environment

SILVER Support

  • 1 Server
  • Up to 6 Computers
  • 2 -4 Printers
  • Daily back up Check (Tape/Hard Drive/Online)
  • Disaster recovery plan
  • ISP Management – liaising with your ISP to resolve broadband issues
  • Domain name management – resolve issues with domain names, emails and other DNS records
  • Application deployment – new software installation at no extra cost
  • 30 minutes onsite support each month
  • Laptops (Company)( Fees will apply if parts are required & brought offsite for repair)
  • Routers
  • Remote Access to your machines with a 50% hourly discount

GOLD Support

  • 2 Servers
  • 8 to 10 Computers
  • 25+ Users
  • Printers
  • Laptops (Company)( Fees will apply if parts are required & brought offsite for repair)
  • Routers
  • Switches & Hubs
  • New equipment Installation
  • Procurement advice and research
  • ISP Management – Liaising with your ISP to resolve broadband issues
  • Domain name management – resolve issues with domain names, emails and other DNS records
  • Asset register
  • Strategy planning
  • Free Space monitoring on server
  • Back-up testing (every 6 months)
  • Screen Connect Software & Monitoring
  • 60 minutes free onsite support per month
  • Active Directory & MS Exchange
  • Daily Remote Backup Monitoring

Flexibility to Suit Your Needs

Business Computer Support

All Business Computer Support packages can be calculated to suit your requirements. We even provide a ‘Pay as You Go’ more flexible option. Give Us A Call We will  always work with you to find the best solution.

Our Promise To You!

Ultimately, it is important to us that  every Support Request is dealt with within an agreed time scale according to your Service Level Agreement (SLA). In the event that you should experience a problem, you can be assured every effort will be made to provide an initial call back without delay thus minimising any unexpected down time.

In short, for this reason, 1st Time Support Requests will be answered immediately and passed to the technician for evaluation. All in all giving you peace of mind, safe in the knowledge that help and support is just a phone call away with no surprise invoices at the end of the month.

By and large we are here to help,  if you need support Call Now, or fill out the form below without delay:

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